Leasehold Caseworker

  • Category
    Housing, Support & Technical - Development
  • Location
    Barnet, Greater London
  • Salary
  • External Reference

Badenoch & Clark are currently recruiting for a Homeownership Leasehold Officer on behalf of a well established local authority client for the next three months. This is a full time temporary opportunity with an immediate start based in London.

Our client focuses on providing high quality, customer service response to all Home Ownership Service to council residents.

Duties will include:

*Identify and record details of vulnerable residents, signpost residents for support as required.
*Proactively manage a variety of RTB and home ownership functions within procedural deadlines.
*Ensure safeguarding concerns are acted on immediately and in compliance with the safeguarding procedure.
*Carry out home / estate visits and inspections in a lone working capacity.
*To ensure the Right to a Loan and Discretionary Loan schemes are used to the maximum advantage of both leaseholders and the Council.
*Build good working relationships with the local Tenant and Resident's Associations. Attend out of hours meetings as required.
*Respond to correspondence and complaints, and provide drafts for member's enquiries.
*Work collaboratively with other departments, partners and stakeholders to ensure multi agency responses to complex cases.
*Take legal action as necessary. Ensure all legal paperwork is completed to a high standard. Attend court hearings, representing the organisation positively at all times.
*Keep abreast of all relevant legislation and good practice issues relating to the role.

The ideal candidate must also have knowledge of:
*Worked in a customer focused environment
*Debt counselling
*Ability to developing and deliver service
*Identify and action options for tackling workload

If you feel this is the opportunity for you then please reply to this advert with an up to date version
Badenoch and Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch and Clark UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Neelam Iqbal

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