Job | Housing Officer | Badenoch + Clark
04 May 2021

A fantastic opportunity has emerged for a Housing Officer to join an established Housing client for an initial period of 3 months. This is a full time and remote working.

You will be dealing with all neighbourhood related issues for over properties based in Central London. As part of this, you will be providing an excellent generic front-line tenancy management service to customers and dealing with income arrears related issues.

Your key duties will include:

*Managing a patch of over 500 properties with a variety of tenures.

*Tenancy and estate management of a patch of properties including the day to day management of a defined number of properties.

*Undertaking home visits and interviews to advise and resolve housing management issues, including tenancy issues or breaches of tenancy.

*Ensuring effective collection of rent, charges and arrears and minimise the loss of income by taking appropriate action

*Managing and negotiating the recovery of rent arrears and other debts from existing residents

*Managing and monitoring low level anti-social behaviour cases in line with procedures and providing customer focused solutions.

*Actively managing customer rent accounts to ensure income is received on time. Initiate actions to address arrears including legal proceedings as required to maximise income for the organisation.

*Conducting monthly estate inspections reporting and raising communal repairs to mitigate potential health and safety risks to customers, complying with statutory legislation and protecting the organisation from litigation.

*Reporting and raising responsive and planned repairs to homes as required.

*Carrying out pre-void inspections of properties and ensure vacating tenants adhere to termination and vacation procedures

As the client is keen for the candidate to hit the ground running previous experience of tenancy and income management within housing association or public sector client is essential. Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser:

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