Job | Neighbourhood Housing Officer General Needs- Perm | Badenoch + Clark
Posted 20 July 2020
Location
Epsom
Salary
£31,345 - £31,345
Contract Type
Permanent
Category
Housing, Support & Technical

A fantastic opportunity has emerged for a Neighbourhood Officer with strong Anti Social Behaviour skills to join one of Badenoch & Clark's most improved housing clients in a full time, permanent contract.

The post holder will be expected to own a patch of approximately 450-500 units which will include leasehold and general needs homes. In this front line facing role you will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively.

Based in Epsom in Surrey, this is a full time post (35 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in:

* Providing a professional and knowledgeable estate and facilities service to residents in a range of tenures and resolve issues efficiently and effectively.

* Estate Inspections: Inspecting and grading communal areas and estates, raising and following up on appropriate corrective actions to customer resolution.

* Estate and facilities management: Providing a responsive and efficient estate, block and facilities management service to ensure residents' communal areas and neighbourhoods are pleasant, well-maintained and safe places to live.

* Service Charges: Understanding all services and charges provided to estates, properties and communal areas and checking the quality of services provided to ensure these represent value for money.

* ASB: Tackling and reducing the effects of anti-social behaviour on estates and in communal areas.

* Housing sector knowledge: including knowledge around property management, service charges, health and safety, personal safety and working with vulnerable people.

* Monitoring the financial costs of managing properties and scrutinise service charges (desirable).

Please note, you MUST be a car driver with your own vehicle to apply for this post. All applicants must be keen on joining our client permanently.

Please note, due to Covid-19 you will be working from home to begin with but long term there is the expectation that you are willing to work out of their Surrey office (for at least a few days a week) and cover a geographical area patch in Surrey.

Only applicants who feel they meet the above criteria and can hit the ground running immediately need apply for this role. Interviews will take place on Friday 7th August 2020. Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.badenochandclark.com/en-gb/candidate-privacy

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