Company/Department
My client, Malta Belgium - Care Solutions, puts the best of
technology & software solutions to work for a more human experience and a
smoother patient healthcare journey.
To position my client in Antwerp for further growth, the successful
‘Operations Manager’ that I’m looking for needs to be a highly
strategic thinker, capable of quickly assessing scenarios and translating
strategy into action plans. There’s a need to be highly flexible and
agile, constantly having to prepare for the future while retaining a sharp
focus on efficiency and managing present priorities.
This is no small job.
Why Malta Belgium – Care Solutions?
Malta Belgium – Care Solutions Software, based in Schelle -
Antwerp, being a subsidiary of the cooperative WELCOOP, is part of The Pharmagest
Group.
The Pharmagest Group is the French pharmacy information technology
leader with more than 1,000 employees. Their strategy is based on a core
business of improving healthcare through information technology innovation and
developing two priority areas: services and technologies for healthcare
professionals; and technologies for improving the efficacy of healthcare
systems.
Malta Belgium offers powerful software solutions for health and
social care facilities. Their activities are focused on the development and
distribution of software for retirement homes. (the care facilities for elderly
people in need and for day care facilities for seniors.)
You, together with your team of 25 colleagues in Belgium, will
enter an environment with a strong focus on quality, long term
commitment and a service minded approach.
Are you an experienced business leader whom have successfully led
a relevant/related high-growth business? Do you possess strong commercial
leadership experience? Are you familiar with leading a business unit and a true
P&L executive?
Function information
Essential Functions:
In this role you will participate as a strategic partner
to the CEO (France) to form and implement the core strategy. You will work
closely with the Group Sales Director (France) to develop a Commercial
Strategy, Pricing Policy and Business Development plan.
You will be responsible for overseeing the overall
business operations & develop new business opportunities in Belgium as this
is crucial for the growth and success for Malta Belgium.
- Manage the day-to-day operations of the organization
across all functions to ensure that they run smoothly and are adequately
supported with the proper tools in place to facilitate rapid decision making
and action; determine where tension points exist between strategy and execution
and resolve in collaboration with senior leadership.
- You will identify and drive opportunities for
improvements in operational efficiency and implement new directives for growth.
- Lead, manage, develop, and hold accountable a team of 25
colleagues in Belgium. You will also be responsible for HR in terms of
hiring/recruitment, onboarding and Talent Management.
- No longer simply internally focused, you will need to
partner with sales, customer service and marketing to develop a deep
understanding of your customers’ needs. You ensure the organization can fulfill
those demands in a way that meets or exceeds customer expectations while
monetizing the delivery in a profitable and efficient way. You understand the
importance about building trust with customers & partners ensuring there
are infrastructure and back-end processes that elevate customer experience. You maintain a strong connection with
your Key Account Relationships in Belgium.
- Accountable for ensuring sales and company level
financial objectives are on track.
- You need to deliver insightful information (analyze and
interpret data and metrics) and analyses to enable valuable business decisions.
- Identify and drive opportunities for improvements in
operational efficiency and implement new directives for growth.
- Establish policies to create and promote a solid company
culture and vision.
Requirements
Job Requirements:
- Proven experience as a senior level operations leader in
Software Business Management, Software Development,… preferably in the
Healthcare / Medical Industry.
- Hands on experienced Sales & Business Development
professional.
- Outstanding organizational and time management skills.
- Excellent interpersonal skills. Able to communicate with,
engage and influence senior stakeholders.
- Motivational leader with great people skills and excellent
business acumen.
- In depth knowledge of diverse business functions and
principles (e.g. finance, customer service, HR, etc.).
- Good knowledge of data analysis, KPI’s and performance/operation
metrics.
- Technical IT – Software background (experience and/or
education)
- Ability to travel as needed.
- Familiarity with MS Office and various business software
(e.g. ERP, CRM).
- You're fluent in Dutch and French.
Offer
Perks & Benefits
- Permanent employment contract
- A great challenge in an international environment with
attractive salary package in proportion to your knowledge, results and
commitment.
Information
I’m looking forward to receiving your online application,
appreciating an indication on your availability and salary expectations.
Contact: ines@badenochandclark.be
The responsibility of this recruitment process is
transferred exclusively to Badenoch & Clark - Ines Cox.
