AmicusHorizon is an award winning housing association providing homes and services to communities across London, Kent and Sussex. AmicusHorizons:
→ Owns and/or manages just under 28,000 homes, providing different housing choices to people with a range of needs.
→ Provides affordable housing for rent and creates positive communities around them
→ Offer home ownership to those who may not otherwise be able to get on the property ladder
→ Build desirable, affordable new properties
→ Create training and employment opportunities
→ Provides sheltered and specialist accommodation to those with extra housing needs
With assets of £1.2billion, an annual turnover of over £159m and reserves that total £67 million, AmicusHorizon is a strong regional housing association.
Current roles we are recruiting for
Being a Board or Committee member is a serious but interesting job. Board and Committee members are the leaders of Amicus Horizon and take all the major decisions of the organisation.
The Customer Experience Committee will have six members. Three of the members will be Independent; two Members will be nominated by the Strategic Board (one Independent Board Member and one Resident Board Member) and one member of the resident governance structure.
→ Customer service – a senior executive in a customer facing organisation with a track record of success
→ Working within the context of the digital agenda with experience of delivering an on-line offer to channel shift customers
→ Commitment to achieving value for money with an understanding of the cost to serve
→ Champion of big data, with a strong sense of how profiling and segmentation can help us deliver targeted services
→ Understand how IT in a customer service environment can drive efficiencies through self service.
Celebrating over 50 years of Amicus Horizon
Find out more about the journey AmicusHorizon has been through and hear from their residents, employees and chairman on their vision for the future.
Get in touch with one of our trusted advisers today and take the first step in a long and successful professional relationship.