Removing the pain from eDiscovery

In 2013, the global eDiscovery market was worth c£4bn; this is anticipated to increase to more than £18bn by 2020, according to globenewswire.com. This growth is a direct result of corporations driving cost reductions by using eDiscovery solutions to lower the price of litigation, investigations and regulatory demands.

eQ have been providing eDiscovery services to many of the world’s top law firms and corporations since 1987, but as a result of the continued growth of the industry, they have recently launched their first Managed Review Centre in Holborn, Central London.

Discovery requests are often the most expensive and time consuming component of a litigation or investigation. You can, however, take actions to reduce the time and financial impact on your business – actions to ‘remove the pain from eDiscovery’.


With the intricate way in which we now store data, it has become increasingly more important for organisations to have a well designed, thoughtful and well communicated Information Governance (IG) programme. From Electronically Stored Information (ESI) on a myriad of devices, to the complexities that arise when employees have the ability to ‘Bring Your Own Device’ (BYOD), issues over ownership and data mapping become increasingly complicated.

Your IG programme should ensure that individuals are fully aware of what information they should be keeping, where it should be kept and, importantly, what data should be deleted. Removing unnecessary and burdensome data can quickly reduce eDiscovery costs.

Early Case Assessment (ECA)

In layman’s terms, Early Case Assessment (ECA) is an investigative process that uses eDiscovery technology to analyse a large amount of data and quickly identify the information required. By providing an overview of the document landscape and only reviewing the pertinent information, you can quickly and cost effectively make decisions on case strategy and the investment needed to undertake a fuller document review.

Legal Process Outsourcing (LPO)

For many years, law firms and in-house legal departments, regardless of team size, have managed large eDiscovery matters by outsourcing ECA, full document reviews or technical project aspects to providers who specialise in eDiscovery.

Within law firms, highly-skilled litigators have trained and perfected their skills over many matters and, ultimately, it is neither cost effective nor in their interest to turn this honed skill set to the more mundane task of project managing the review of thousands of documents. As an LPO provider, we employ project managers (PMs) with experience in running hundreds of managed reviews and each has obtained the ACEDS (Association of Certified eDiscovery Specialists) certification.

Adding value

Technology has enabled significant efficiencies in the way we manipulate data and the use of advanced data analytics has transformed how we can cull, assess and organise information. This allows for more efficient and cost-effective reviews.

We work closely with our clients to build the most effective document review project team. By analysing your individual needs, we ensure the team consists of only those individuals that have the relevant language skills, requisite industry experience or specific legal skills. We also advise on the correct proportion of qualified lawyers to paralegals. It is in this level of detail that value is created.

Our SightManager® tool allows both our clients and our quality control team to receive real time screen access to all reviewers’ work throughout the project. This has ensured we have the highest rate of accuracy in the industry, and reduces the need for our clients to travel to our Managed Review Centres.

If we can help guide you through your eDiscovery requirements, please contact Tony Armstrong on 0207 634 0269 or tony.armstrong@badenochandclark.com.

eQ is a member of the Adecco Group incorporating Badenoch & Clark

    By Tony Armstrong, Vice President - eQ sales



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