Workforce Deployment Consultant

  • Category
    HR - Recruitment & Resourcing
  • Location
    London, Greater London
  • Salary
    30000 £ - 38000 £ / Year
  • External Reference

Your key responsibilities

Drive and manage resourcing performance
*Analyses and takes actions on SSL resourcing performance to Resource Deployment Manager
*Drives Retain versus Actual variance interventions as identified from Centre of Excellence (CoE) analytics
*Weekly review of prior week performance using CoE analytics
*Share SSL business performance and discuss trends, interventions and actions to improve results with your SL Resource Deployment Manager to inform Strategic Resource Lead and SL Leadership
*Track productivity targets with SSL teams to drive performance
*Champion Retain accuracy and delegation to offshore team
*Oversight of non-chargeable activity e.g. holiday approval
*Action non-chargeable and authorised projects insights and highlighting areas of concern to SSL Leadership

Manage demand and supply
*Ensure optimal demand and supply management for resource deployment within a SSL
*Dealing with clashes
*Manage shortages and complexities from demand requests
*Source wider resourcing solutions to address fungible shortages and capacity
*Manage day to day resourcing escalations and issues
*Challenge the commercial drivers of the resourcing decisions
*Understand the bench/capacity and align appropriate actions
*Influencing near and offshoring resource solutions to engagement teams
*Implement supply initiatives
*Regular review of resource allocation
*Ensuring client teams are backfilled when faced with a leaver or move
*Regular stakeholder engagement
*Understand skills landscape and escalate skill shortages/excess to Resource Deployment Manager
*Inform Resource Deployment Manager of hot spots impacting short-term over or under supply of resources and execute actions to address within your area
*Understanding SSL pipeline and reflecting probability
*Work with Resource Deployment Manager/Lead on key accounts to understand future resourcing

Deliver Experience Management

*Understand client handler skills and career aspirations
*Maintain skills database
*Applying a D&I lens on all resourcing decisions
*Understanding Counsellor Connect feedback to drive the right experiences for client facing team
*Ensuring underperformers are given access to appropriate experiences
*Ensuring new joiners are allocated onto chargeable work
*Manage the rotation of resourcing e.g. SL rotation schemes
*Provide a Resource Management induction to all technical new joiners

Create an Exceptional Team
*Participate in Resource Management team meetings, performance development requirements and training to develop the function
*Participate in UK&I Resourcing team projects
*Buddy for new joiners

Skills and attributes for success

*Ability to demonstrate business insight to make effective resourcing decisions e.g. right capabilities, skills mix, logistics to optimise performance of productivity and profitability
*Ability to think quickly, work under pressure to meet competing demands
*Confident and resilient to deal with challenges from people within the business
*Strong stakeholder management capability to effectively influence Engagement Partners, Directors and Managers on resourcing solutions
*Exercises good judgement, knows when to flag issues and when to deal with independently

To qualify for the role you must have

*The ideal candidate should have at least three years' experience in commercial resourcing, recruitment or operations environment that can demonstrate adaptability to the role

Ideally, you'll also have

*Professional services experience

What we look for
You will have excellent communication and interpersonal skills, plus an ability to build mutually beneficial relationships with clients and colleagues from a range of backgrounds and cultures based on knowledge, experience and personal values.

We are looking for a driven, organised, conscientious and analytical individual with proven leadership skills working with demanding and senior stakeholders.

Badenoch and Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch and Clark UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Darren Lynch

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