Trading Controller

  • Category
    Marketing & Communications - B2B Marketing
  • Location
    Barnet, Greater London
  • Salary
    55000 £ - 75000 £ / Year
  • External Reference

As a Trading Controller, you are responsible for commercial performance of the Direct Call Centre.
- Creating route to market plans at site product and call type level quarterly and yearly for Voice & Messaging
- Work with product & finance teams to ensure both customer experience and revenue are maximised
- Regularly communicate channel performance, insights and associated actions to C-suite and Commercial stakeholder groups
- Lead and develop a team of three trading managers
- Improve Messaging performance by developing sales capabilities for Messaging, linking in with digital teams to utilise latest capabilities, and working with the messaging sites to optimise performance through test activity, best practice, call type specific sales tactics and Ops recommendations and insight
- Review all Sales communications templates for briefs and sign off process with Operations

The client is looking for:
- A strong leader and manager with proven track record in coaching and developing a team
- Strong interpersonal and communication skills with the ability to influence senior stakeholders across the business
- Ability to work at pace and through change. Comfortable working under pressure, to tight deadlines and adapting or re-prioritising work when necessary.
- Collaborative approach able to deal with multiple stakeholders and departments to achieve win-win outcomes
- To focus on the big picture allowing your team to take care of the day to day detail in order to focus on and shape the future quarter plans
- Ability to identify strategic needs, take a lead on planning with sound business recommendations, and generate alignment with key business partners

This is a senior strategic role with a fast paced and ever changing environment. If you want to have a positive impact on sales performance apply now. Badenoch and Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch and Clark UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Daniel Higgins

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