Senior Cisco IP Telephony Engineer

  • Category
    Technology - Infrastructure & Support
  • Location
    Nottingham, Nottinghamshire
  • Salary
    300 £ - 320 £ / Day
  • External Reference

One of Badenoch and Clark's key clients are looking for an experienced Cisco Telephony Engineer to work within a small Network Team. The role provides a combination of "business
as usual" work together with project related work. Engineers with proven demonstrable experience who can "hit the ground running" should apply.

Key responsibilities include:
*Taking a lead role to review the environment and recommend how the configuration can be standardised and how the processes can be improved.
*Resolve incidents and service requests assigned by the network duty desk.
*Work with vendors and partners to resolve incidents, implement solutions and provide tactical and long term solutions.
*Plan changes; seek approval from line management and the Change Advisory Board.
*Work with the team to complete configuration for migration sites to use the Cisco IPT solution.
*Provide guidance to other members of the team.

Skills, Knowledge and Experience

*Educated to degree/HND/CISCO (CCNA/CCNP) or equivalent in a relevant discipline.
*Significant experience in working with Cisco IP Telephony.
* "Hands-on experience of configuring and administering Cisco Unified Communications Manager, ideally v11.5.
*Ability to troubleshoot complex technical issues.
*Strong background and understanding of SIP and VOIP communications, including Media Gateways, transcoding etc.
*Can work independently and with the team to define, investigate and lead on improving our Cisco IPT environment.
*Able to understand and create detailed documentation and Handover to Support documentation for both technical and non-technical staff, for example Service Desk.
*Ensure that the line manager is kept informed of real time technical issues and changes as they arise.
*You will be expected to travel to various sites and have own transport.

Please apply for immediate consideration.
Badenoch and Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch and Clark UK is an Equal Opportunities Employer.

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