Right to Buy Officer

  • Category
    Housing, Support & Technical - Housing Management
  • Location
    Barnet, Greater London
  • External Reference
    510822-

Our client in South London is looking for a Right to Buy Officer who knows the ins and outs of the job.
The role is for 3 months that can be extended due to how you perform within the role.

The client is looking for an officer that can verify & process Right to Buy applications. Provide excellent advice, assistance and customer service to tenants about the Right to Buy and other low cost home ownership schemes.


Responsibilities:

*To manage own caseload of RTB applications, prioritising work to meet legislative time scales

*To have a thorough knowledge and understanding of RTB legislation and communicate this clearly and precisely to others in writing, interview and telephone

*To verify the applicant and the property qualifies for the RTB, liaising with other social housing providers as necessary

*To investigate complex cases including making home visits where required

*To collate information on service charges to be included in the s125 offer notice

*To identify potential abuses and investigate under the direction of the team manager, including liaising with other agencies and carrying out home visits

*To liaise with other sections within Lewisham Homes and London borough of Lewisham as required in relation to RTB applications

*To provide excellent customer care and advice to tenants applying to buy their home

*To meet Lewisham Homes key performance indicator targets

*To carry out projects to support leasehold management

If you have the right experience and you meet the criteria above, please do apply for the role and I will be in touch.

Badenoch and Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch and Clark UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Jessica Opoku

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