Revenues and Benefit Customer Service Officer

  • Category
    Housing, Support & Technical - Business Support & Service Improvement
  • Location
    Barnet, Greater London
  • Salary
    18 £ - 19 £ / Hour
  • External Reference

A superb opportunity for an experienced Revenues and Benefit Customer Service Officer is available in West London.

As an experienced Assessor you will need:

*To provide a comprehensive and in depth telephone service for council tax and housing benefit/council tax support enquiries.
*To ensure that all contacts receive a good customer experience, in a professional, timely and courteous manner at all times.
*To explain both housing benefit/ council tax support entitlement to the customer to enable them to agree to the appropriate council tax payment arrangement.
*To accurately update/amend accounts/claims with regard to agreed procedures.
*To facilitate and promote the use of online services to Ealing residents i.e. Myaccount.

The successful candidate will be experienced with the Iworld System.

Only applicants who feel they meet the above criteria and are available on a short notice period need apply for this role
Badenoch and Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch and Clark UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Camilla Bheekoo

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