Project Manager

  • Category
    Project & Programme Management - Project Management
  • Location
    Cambridge, Cambridgeshire
  • Salary
    35000 £ - 40000 £ / Year
  • External Reference
    514970-

Project Manager:

Will act as systems manager for business critical membership systems (currently iMIS, CSeries & FileDirector). The role-holder is responsible for the assessment; maintenances and development of processes to ensure systems are being used to their full potential and are in-line with the membership departments business needs. The role-holder will also be responsible for ensuring that all membership wide projects linked with systems and ICT are delivered in a timely and effective manner. These projects will be those that directly relate to ensuring a high level of customer service is delivered to members at all times.

The role-holder will coordinate all business critical membership ICT projects in conjunction with membership and ICT. They will be responsible for liaising with third party providers/contractors and ensuring their commitments are fulfilled. They will be expected to develop plans and ensure timely delivery of membership projects and to investigate and take forward the implementation of new products in conjunction with membership, ICT, finance and other stakeholders. The role-holder will also ensure that all data held is maintained and work with other stakeholders to ensure data integrity is maintained at all times.


Accountabilities:

Principal responsibility systems administration of all membership systems(currently iMIS,CSeries & FileDirector) ensuring:

The integrity of data, provision of successful, well-organised operations,

The client remains responsive to evolving business needs.


Ensure the maintenance of systems to allow the collection of >£3M membership subscription income annually from over 49,000 members and the correct processing of all applications.

Ensure the systems enable proper processing and admission of 15,000 applications p.a. including the award of chartered status and other registers.

To liaise with relevant internal and external resources on all aspects of membership project processes.

To maintain the procedures and standards within the membership department and to ensure compliance with departmental operating procedures.

To provide project management to membership projects that link with systems and ICT.

To ensure the implementation and timely delivery of new developments.

To investigate and develop new products to enhance the customer services and offering delivered to members.


Expert on systems, to include:

Maintaining key customer relationship with software suppliers.

Advising colleagues on best operational practices.

Contributing knowledgeably to key projects.

Have a broad understanding of Direct Debit requirements and legal responsibilities associated.

To ensure the timely processing of Direct Debit payments.

To manage and develop the document storage resource.

To ensure that data integrity is maintained within all systems.

To liaise with other systems operators to ensure that best practice is maintained.



Knowledge and skills required:

Specialist knowledge or exposure to project processes.

Experience in project management and ICT processes.

Some knowledge of membership and financial systems

An understanding or knowledge of best practice in project coordination and appropriate methods.

Experience in accessing requirements specifications.

Experience in establishing quality services from external suppliers.

Good communication skills.

Ability to identify a range of options and opportunities for cost containment.


Badenoch and Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch and Clark UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Craig Brodie

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