HR Advisor- 6 Month Interim contract

  • Category
    HR - HR Generalist / Management
  • Location
    Camberley, Surrey
  • External Reference

Key Responsibilities:
Ensure a positive experience for all employees by providing excellent service at all times.
Take telephone calls, live web chat and web based queries, providing best resolution and support.
Log all inbound queries and updates into a call logging & case management system.
Provide guidance to employees on HR procedures and systems.
Give first line guidance on HR polices to employees.
Provide employment verification letters.
Provide first line of support for payroll queries.
Essential core skills/knowledge/competency requirements:
Strong written and oral communication skills and the ability to communicate with people from different levels of the organisation.
Excellent team player with the ability to build effective team relationships and promote an environment of trust and flexibility.
General IT/MS Office skills are essential.
Ability to work effectively in a fast paced environment.
Resolution and results driven with a flexible and can-do attitude.
Experience of working within a customer service environment.
Risk awareness handling confidential information with due diligence.
Maintain and promote relationships with colleagues and other teams.
Accuracy and attention to detail recording detailed notes in the call logging system and responding to all queries with accurate information.
Ability to multitask and prioritise workload.
An overall knowledge and experience of providing an HR service within the financial services industry, preferably in a contact centre environment, is desirable but not essential along with practical knowledge of HR IT Systems (Workday,
Badenoch and Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch and Clark UK is an Equal Opportunities Employer.

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