Housing Operations Manager

  • Category
    Housing, Support & Technical - Housing Management
  • Location
    Hounslow, Greater London
  • Salary
  • External Reference

A fantastic opportunity has emerged for a specialist Housing Manager to join one of our most improved Local Authority clients in a full time (35 hours per week) temporary position for the next 1-3 months.

All applicants must possess previous experience of:

* Managing up to 10 staff (preferably Housing/asb/neighbourhood officers) in the public sector.
* Leading, motivating and managing the Neighbourhood teams to deliver excellent tenancy management and estate inspection services for residents.
* Managing performance targets, producing statistics and analysing team performance and external trends to continuously improve service delivery.
* Developing the Estate Inspection team to enable it to fulfil its task of improving the estate environment.
* Co-ordinating team meetings and delegating work related tasks to the tenancy management team.
* Leading and being responsible for all rent collection and driving down rent loss for a specific area, regardless of tenure, ensuring collection performance is top quartile when benchmarked with comparable organisations.
* Resolving complex anti-social behaviour, leasehold and rent arrears cases.

Based in West London, the client is looking for a member of staff who has experience in developing a professional customer-focused service which meets the needs of residents and responds promptly to enquiries and complaints. Being a car driver is essential.

Only applicants who feel they meet the above criteria need apply. Ideally applicants will be immediately available or available on a short notice period, as the client is keen to move quickly in filling this position. Badenoch and Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch and Clark UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Robin Turner

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