Business Change Analyst

  • Category
    Project & Programme Management - Business Analysis
  • Location
    Birmingham, West Midlands
  • External Reference

Business Analyst / Process Analyst
Permanent Opportunity - with excellent career development opportunities
International company, Birmingham city centre
Provide process focused analysis of business transformation initiatives aligned to business Target Operating Model. Understanding 'as is' processes, analysing problems and identify innovative 'to be' solutions. You will report to the Business Improvement Manager / Programme Manager, this will involve working with stakeholders from across the business and at all levels.
The role
Joining an international company you will capture process requirements of the business including the outcomes, timescales and quality to be delivered. Then produce robust fact based analysis, and design an innovative solution that is aligned to business target operating model design and practical to implement.
You will;
Map, understand and articulate 'As-Is' and 'To-Be' business processes ensuring alignment to Business area Target Operating Model.
To be proactive in the identification and realisation of continuous business process improvement
Lead process re-engineering projects to improve customer experience
Present solution options for business processes and transformation projects with recommendations and obtain business approval within governance.
Assist with the creation of business cases
Work with business to gather and document processes and requirements
Ability to proactively manage multiple stakeholders
Persuasive and confidence communication style and excellent change management skills
Complete all relevant project documentation to align with governance and PMO structure
Seek innovative solutions through appropriate analysis to support the overall business strategy

Your experience - You must be a Business or Process Analyst with at least 2-3 years experience as an Analyst. Whilst the client is flexible on industry experience it is essential that your business analysis skills come from a variety of business-facing projects NOT technical IT projects. Your experience should ideally come from a blend of BAU projects and a pure project environment..
Those with IT business analysis backgrounds or who have experience that is only focused towards infrastructure, applications, development or network projects only will not be considered for this role.

My client - A high performing international company, renowned for excellence in customer service. They are known for their great team ethos, culture and working environment, and who offer excellent training and development for their teams. To submit your CV in confidence click Apply Online today. Badenoch and Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch and Clark UK is an Equal Opportunities Employer.

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