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Credit Controller

  • Location
    Peterborough , Cambridgeshire
  • Salary
    20000 £ - 23000 £ / Year
  • Category
    Accountancy & Finance - Non Qualified
  • External Reference
    501652-A

Credit Controller needed to join our client in Peterborough in a permanent position. The role has a basic salary of up to £23k dependant on experience


Job Purpose:

The Credit Controller, as part of our Finance team, will have the important role of ensuring the company debtor list is managed and outstanding client balances are organised and scheduled for collection. Attention to detail, confidence in dealing with clients, accuracy in reporting and being process driven is essential, alongside experience in a credit control environment.


Key Result Areas:

Ensure debtor list is reported accurately and updated on a daily basis

Ensure debt collection procedures are closely adhered to and outstanding client balances are tracked

Communicate effectively and efficiently with Head of Finance, Sales Team and Customer Service Manager at all stages; updating them on client dealings

Reducing company debt

Protect the Progressive brand when managing customer complaints resulting from credit control process


The Role:

Implement and maintain a workable credit control procedure

Identify outstanding debt and organise priority for collection

Liaise with Sales Team and/or Customer Service to ensure disputed invoices are resolved smoothly; checking that everything has been done to collect outstanding balances, prior to formal credit control procedures

Check each customers' credit situation and correspondence raised, prior to chasing payment

Manage customer relations in a timely and organised manner

Chase overdue invoices by telephone, email and letter within agreed timescales

Send out client statements and copies of invoices as may be agreed from time to time

Where applicable negotiate and maintain payment plans, through direct debit to ensure ease of collection

Take payments through PDQ or direct to bank or set up direct debit plans.

Follow up non-collection of direct debits, advised by Eazipay

Respond promptly to both client and internal queries and update CRM system (ISoft) for each point of contact/ correspondence

Create and maintain Excel spreadsheet of all uncollected customer balances and provide weekly report to Head of Finance

Start legal proceeding where necessary

Propose write off of irrecoverable receivables

Other duties as delegated by the Head of Finance


Values:

Results Focused: As someone who pays close attention to detail and accuracy, you will be efficient in your record keeping , prioritisation and adherence to deadlines


Professional: With your "can do attitude" you will be able to deliver operational excellence in everything you do. Your professionalism and assertiveness in dealing with customers ensures you achieve results with the ultimate aim of reducing the company debtor list.

Resourceful: You will have the enthusiasm to research techniques and improved methods internally and externally; You will have the confidence in dealing with a variety of different personalities and will think laterally in keeping others advised

Passionate: With the ambition to thrive and succeed you will bring enthusiasm and motivation to the job and your team. Working on your own initiative and as part of the Finance team, you will have confidence and uniqueness in your style

Loyalty: You are progressive, innovative and personal in your work. Being a team player, you demonstrate loyalty to the team and the company.

Ambitious: You believe in delivering excellence, on time, every time. You naturally challenge ideas, are able to make decision quickly and have a positive and proactive demeanour

Continual Development: You are continually learning and improving. Its second nature for you to maintain up to date knowledge and to share knowledge and experience with others Badenoch & Clark is acting as an Employment Agency in relation to this vacancy. Badenoch & Clark is an Equal Opportunity Employer and a registered Disability Symbol User.

To speak to a recruitment expert please contact Craig Brodie

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